Why Your Next Enterprise Chatbot Should Write Its Own GraphQL Queries
Your chatbot needs to query live business data. Here is why GraphQL maybe preferable or safer, more controllable interface / tools for LLM generated questionnaire. The Real Question: How Should You...

Source: DEV Community
Your chatbot needs to query live business data. Here is why GraphQL maybe preferable or safer, more controllable interface / tools for LLM generated questionnaire. The Real Question: How Should Your Agent Talk to Your Data? If you are creating an agentic chatbot, that will need access to tools (APIs/query SOR, and perform other tasks that require coordination), then you have already answered the hard conceptual part. Your agent thinks, selects tools, and assembles responses. However, there is another issue that is not receiving as much consideration as it should: how should your agent interact with your business data? An image that can be drawn is that the agent will need to query your sales schema, retrieve customer churn information, and cross-check support tickets. This is three or four calls to tools that will create live queries against your backend. These queries need to be safe, typed, auditable, and constrained, as no human will review them prior to execution. Most teams will d